HighByte Blog
Read company updates and our technology viewpoints here.
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Read company updates and our technology viewpoints here.
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Time to read: 6 minutes I’m excited to announce that HighByte Intelligence Hub version 3.0 is now available in beta. The release is packed with powerful new capabilities, including a fully integrated MQTT broker, enhanced Central Configuration, more intuitive user experience, and many more. These capabilities will enable you to rapidly deploy the data infrastructure you need to build a Unified Namespace (UNS), scale these deployments, manage the environment, and meet your advanced Industrial DataOps use case requirements.
But there is even more to come in version 3.0, scheduled to ship in Q1 2023. Over the next few months, we will continue to refine the existing functionality and add additional capabilities, releasing a second beta around the end of the year. Stay tuned for updates in your inbox. Customer Experience In addition to the investments we’re making in R&D, we are also continuously adding resources across the business to ensure your success. In the past six months, we’ve launched new assets and programs to ensure you are successful with HighByte Intelligence Hub—from the moment you join the trial program through your first renewal. We released a Trial Accelerator Kit with sample configurations and data as well as preparation exercises to get you comfortable with the features, capabilities, and user interface of HighByte Intelligence Hub. We released a dynamic training environment and training program for the Intelligence Hub, delivered by one of our talented solution engineers. And we’ve released a comprehensive customer onboarding program that includes a use case designer and reference architecture schematic for every customer. In the next six months, we expect to roll out an online customer portal to manage product licenses, submit support inquiries, and search the knowledge base with greater self-service. New Pricing & Licensing Options Given the investments across R&D and customer success and the increased value the Intelligence Hub provides since its original release in 2020, the release of version 3.0 provided a good time to evaluate our pricing and license options. We’ve strived to keep pricing simple, transparent, and consistent so you know exactly what to expect. The following changes will go into effect on January 1, 2023:
All licenses include unlimited connections, models, and flows as well as premium features like multi-hub configuration, redundant failover, PI System integration, and new MQTT broker (now available in beta). All customers have access to version upgrades, product documentation, and technical support throughout their subscription. Next Steps Version 3.0 is a major milestone in our journey and we’re excited to share it with you. To learn more and download the beta, please login and select Beta Product Access. If you don’t currently have product access, I encourage you to request a demo or join the free trial program. Thank you for taking the time to evaluate the beta and provide your feedback. It is truly exciting to deliver an enterprise solution that solves bigger, more complex use cases for global manufacturers. We’ve come a long way and we are just getting started. Comments are closed.
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