Reports To: Chief Business Officer
Position Status: Full-Time
FLSA Status: Exempt
Position Summary
As a Sales Engineer at HighByte, you will be engaged in all phases of the sales and success lifecycle required to support our customers, develop our partner ecosystem, and grow our business. Your day-to-day work will include performing demos and speaking with prospects from global manufacturing and industrial companies, replying to customers’ technical questions about product usage, training customers, investigating partner solutions, and gathering and analyzing product requirements. You will also assist with the necessary technical requirements, documentation, and testing required to build and support HighByte Intelligence Hub.
Essential Functions
Skills
Qualifications
This job description is not intended to be and should not be construed as an all-inclusive list of every responsibility associated with the position. While it is intended to accurately reflect the position’s activities and requirements, HighByte reserves the right to modify, add or remove duties and assign other duties as necessary.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Position Status: Full-Time
FLSA Status: Exempt
Position Summary
As a Sales Engineer at HighByte, you will be engaged in all phases of the sales and success lifecycle required to support our customers, develop our partner ecosystem, and grow our business. Your day-to-day work will include performing demos and speaking with prospects from global manufacturing and industrial companies, replying to customers’ technical questions about product usage, training customers, investigating partner solutions, and gathering and analyzing product requirements. You will also assist with the necessary technical requirements, documentation, and testing required to build and support HighByte Intelligence Hub.
Essential Functions
- Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, and on-going sales consultation
- Remotely support and train customers as they deploy the software
- Identify customer needs and capture detailed requirements to qualify and drive sales engagements
- Review and contribute to the creation of technical content including user docs, data sheets, white papers, and videos
- Attend trade shows and conferences demonstrating the HighByte Intelligence Hub
- Research partner products to evaluate and define the best integration points
- Build working knowledge of competing products and how to technically sell against them
- Assemble customer use cases and product feature requests to feed this information back to engineering
- Work collaboratively with marketing, engineering, and success teams as needed
- Validate new software releases meet customer needs
Skills
- Curiosity and desire to learn and understand new technical concepts, technologies, and customer environments
- Confidence to explain and present technical concepts and technology and uncover customers’ business challenges
- Able to communicate effectively with customers in presentations and written responses
- Self-motivated and enjoys building relationships
- Familiarity with Windows and Linux operating systems, Java and JavaScript programming, REST and JSON, cloud and edge technologies, and Microsoft Office applications
Qualifications
- Bachelor’s degree in engineering, science or related field
- 5+ years of professional experience
This job description is not intended to be and should not be construed as an all-inclusive list of every responsibility associated with the position. While it is intended to accurately reflect the position’s activities and requirements, HighByte reserves the right to modify, add or remove duties and assign other duties as necessary.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
