Reports To: Chief Product Officer
Position Status: Full-Time
FLSA Status: Exempt
Location: Portland, Maine headquarters, hybrid, or fully remote location within North America
Position Summary
Are you energized by meeting with prospects and customers? Are you self-motivated and driven to solve customer challenges through technology? If so, don’t miss this opportunity to join a fast-growing B2B software company disrupting the global manufacturing technology market from Portland, Maine.
As a Sales Engineer at HighByte, you will be engaged in all phases of the sales and success lifecycle required to support our customers, develop our partner ecosystem, and grow our business. Your day-to-day work will include performing demos and speaking with prospects from global manufacturing and industrial companies, replying to customers’ technical questions about product usage, training customers, investigating partner solutions, and gathering and analyzing product requirements. You will also assist with the necessary technical requirements, documentation, and testing required to build and support HighByte Intelligence Hub.
Essential Functions
Skills
Qualifications
For more information on the company and team at HighByte, please visit us on The Org.
This job description is not intended to be and should not be construed as an all-inclusive list of every responsibility associated with the position. While it is intended to accurately reflect the position’s activities and requirements, HighByte reserves the right to modify, add or remove duties and assign other duties as necessary.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Veterans and immigrants are encouraged to apply.
Position Status: Full-Time
FLSA Status: Exempt
Location: Portland, Maine headquarters, hybrid, or fully remote location within North America
Position Summary
Are you energized by meeting with prospects and customers? Are you self-motivated and driven to solve customer challenges through technology? If so, don’t miss this opportunity to join a fast-growing B2B software company disrupting the global manufacturing technology market from Portland, Maine.
As a Sales Engineer at HighByte, you will be engaged in all phases of the sales and success lifecycle required to support our customers, develop our partner ecosystem, and grow our business. Your day-to-day work will include performing demos and speaking with prospects from global manufacturing and industrial companies, replying to customers’ technical questions about product usage, training customers, investigating partner solutions, and gathering and analyzing product requirements. You will also assist with the necessary technical requirements, documentation, and testing required to build and support HighByte Intelligence Hub.
Essential Functions
- Provide exemplary pre-sales technical expertise through product presentations, demonstrations, and on-going sales consultation
- Work on a sales account team with an Account Executive and Sales Development Rep (SDR) focusing on technical strategy
- Remotely support and train customers as they deploy the software
- Identify customer needs and capture detailed requirements to qualify and drive sales engagements
- Review and contribute to the creation of technical content including user docs, data sheets, white papers, videos, and Knowledge Base articles
- Attend trade shows and conferences demonstrating HighByte Intelligence Hub
- Research partner products to evaluate and define best integration points
- Build working knowledge of competing products and how to technically sell against them
- Assemble customer use cases and product feature requests to feed this information back to engineering
- Work collaboratively with marketing, engineering, and success teams as needed
- Validate new software releases meet customer needs
Skills
- Curiosity and desire to learn and understand new technical concepts, technologies, and customer environments
- Confidence to explain and present technical concepts and technology and uncover customers’ business challenges
- Able to communicate effectively with customers in presentations and written responses
- Self-motivated and enjoys building relationships
- Familiarity with Windows and Linux operating systems, Java and JavaScript programming, REST and JSON, cloud and edge technologies, and Microsoft Office applications
Qualifications
- Bachelor’s degree in engineering, science or related field or equivalent foreign degree in related field
- 5+ years of professional experience in IT, manufacturing, or similar field
- Ability to travel up to 25% of the time
For more information on the company and team at HighByte, please visit us on The Org.
This job description is not intended to be and should not be construed as an all-inclusive list of every responsibility associated with the position. While it is intended to accurately reflect the position’s activities and requirements, HighByte reserves the right to modify, add or remove duties and assign other duties as necessary.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Veterans and immigrants are encouraged to apply.
