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Notice: Account Portal Upgrade

Access to software downloads, licenses, and tickets will be unavailable from Thursday, May 28, through Sunday, May 31. Access will be fully restored on or before Monday, June 1.

If you need to submit a ticket or check the status of a ticket during this time, please email support@highbyte.com.

If you need to download the current version of HighByte Intelligence Hub or your license(s), please do so before Wednesday, May 27, at 11:59 pm ET.

Questions? Contact us at support@highbyte.com.

Account Portal

Explore product resources, manage your licenses, and get the support you need.

Product

Download the latest version of HighByte Intelligence Hub, including a Docker image and the PI System AF SDK Agent.

Licenses

Download and manage your active licenses. Don’t have a license? Complete this request form to start your free trial. ​

User Guide

Get detailed guidance to help you setup, configure, and troubleshoot HighByte Intelligence Hub.

Knowledge Base

​Search our library of instructional content, including a getting started series, how-to guides, training videos, and tutorials.

Submit a Ticket

Experiencing a technical issue, have a question, or want to request a product enhancement?

Manage Tickets

View, manage, and update your existing support tickets.